Shipping Policy
Last Updated: 05 December 2025
Last Reviewed: December 2025
Thank you for shopping with Bedsheetwale.
This Shipping Policy explains how and when your order will be processed and delivered.
1️⃣ Order Processing Time
- All orders are processed within 2–4 business days (excluding Sundays and public holidays).
- During festivals, sale events, or high-order periods, processing may take a little longer.
We appreciate your patience as a growing brand. 💛
2️⃣ Shipping & Delivery Timeline
Once dispatched, delivery usually takes:
| Location Type | Estimated Delivery Time |
| Metro Cities | 3–6 business days |
| Tier 2 & Tier 3 Cities | 5–9 business days |
| Remote or Rural PIN Codes | 7–12 business days |
These are estimated timelines and may vary due to courier delays, weather conditions, or operational constraints.
3️⃣ Tracking Information
- You will receive an SMS/email with tracking details once your order is shipped.
- Tracking may take 24–48 hours to update after dispatch depending on the courier partner.
4️⃣ Delivery Attempts
- Our courier partner will attempt delivery 2–3 times.
- If the order remains undelivered due to:
- Wrong/incomplete address
- Unreachable or switched-off phone
- Customer unavailability
…the package may be returned to us.
In such cases, re-shipping or return-to-origin (RTO) charges may apply.
5️⃣ Shipping Fees
- Free Standard Shipping on all orders above ₹1499.
- Orders below ₹1499 may attract standard delivery charges shown at checkout.
From time to time, we may offer Free Shipping promotions — terms may vary based on cart value, location or active offers.
6️⃣ Cash on Delivery (COD)
- COD is available across India on eligible PIN codes.
- COD is offered as a free payment option to support secure and confident shopping.
- To avoid failed deliveries and misuse, COD orders may be confirmed via WhatsApp/Call before dispatch.
- Repeated COD refusal or fake address information may result in restriction of COD service for future orders.
7️⃣ Damage During Transit
We pack your products with care. However, if a package appears:
- Tampered,
- Open,
- or, Damaged on delivery,
please do not accept the parcel and notify us immediately.
Once accepted, courier damage claims cannot be raised.
8️⃣ Wrong, Defective or Missing Items
If you receive a:
- Wrong product,
- Defective item,
- or Something missing from your order,
please email us within 48 hours of delivery with:
✔ Order number
✔ Unboxing video (mandatory for claims)
✔ Clear photos
This helps us process claims smoothly and avoid misuse of policy.
9️⃣ Shipping Delays Beyond Our Control
Bedsheetwale is not responsible for delays caused by:
- Courier operational delays
- Weather interruptions
- Natural disasters
- Strikes or government restrictions
- Pandemic or logistics disruptions
Once the order is handed to the courier, delivery time is beyond our direct control.
🔟 Address Changes After Order
- Address change requests can be accepted only before dispatch.
- Once shipped, the address cannot be modified.
📩 Need Help?
We’re here to help you with updates, tracking support and queries.
Feel free to contact us:
📩 namaste@bedsheetwale.in
💛 With each order, you support a growing Indian small business.
Thank you for choosing Bedsheetwale — where comfort meets authenticity.