Frequently Asked Questions (FAQ)

Your questions, answered with love by Bedsheetwale 💛

We want your shopping experience to be smooth, confident, and happy.

Here are the most common questions customers ask before and after ordering from us.

🛍️ Ordering & Product Questions

1️⃣ Are the products exactly the same as shown in pictures?

Yes — we always ship the same design and product shown on the website.

However, slight color variations may occur due to:

Mobile/monitor display settings
Photography lighting
Fabric dye batch variations (normal in textiles)

These variations are natural and accepted industry standards — not considered defects. Read more👉Terms & Conditions

2️⃣ What are your bedsheets made of?

Our collections currently include:

100% Pure Cotton Bedsheets
Cotton Blend Bedsheets (Cotton + Polyester mix)
Premium Cotton Blend Bedsheets

Exact fabric composition is always mentioned on product pages. 👉Tijori, Utsav, Parampara

3️⃣ Will the bedsheet shrink after wash?

⚠️ 100% pure cotton may experience slight natural shrinkage (2–5%) in the first wash.

This is normal for real cotton fabrics.

Cotton-blend collections have almost zero shrinkage. 👉Fabric Care Guide Page

4️⃣ Do your bedsheets fade after washing?

No — our bedsheets are made with quality dyes.

However, for longest life:

Wash separately first time
Use mild detergent
Avoid strong chemicals & bleach
Dry in shade

Please check our Fabric Care Guide for full details. 👉Fabric Care Guide Page

5️⃣ Are pillow covers included with the bedsheet?

Yes — pillow covers are included unless stated otherwise.

Each product description clearly mentions:

✔ quantity

✔ size

✔ pattern (zipper/open)

6️⃣ How do I know which size fits my bed?

Here’s a quick guide:

Mattress Type	Recommended Sheet Size
Single Bed	Single Bedsheet
Diwan/Small Bed	Single (check measurements)
Queen Bed	Queen Size Bedsheet
King Bed	King Size Bedsheet
Thick/High Mattress	King Size with extra deep fit

Always check product size mentioned on product page before buying.

🚚 Shipping, Delivery & Payments

7️⃣ How long will delivery take?

Processing time: 1–2 working days

Delivery time:

Metro cities: 3–6 working days
Non-metro & small towns: 5–10 working days
Remote areas: 7–14 days
Read complete shipping policy here: 👉Shipping Policy

8️⃣ Do you offer Cash on Delivery (COD)?

Currently:

COD is available only for select locations
Online prepaid payments (UPI, cards, net banking, wallet) are available via Razorpay

(Check checkout page for eligibility.) Read more👉Checkout

9️⃣ What if I entered the wrong address?

If order is not shipped yet, email us immediately at:

📩 namaste@bedsheetwale.in

Once shipped, address cannot be changed. Read More👉Shipping Policy

🔁 Returns, Exchange & Order Support

🔟 Do you offer refund?

We currently do not offer refunds.

We only support exchange (conditions apply).

Please read our Cancellation & Exchange Policy page for complete details. 👉Cancellation & Exchange Policy

1️⃣1️⃣ Can I exchange my product?

Yes — exchange is accepted only if:

Product is unused
Product is unwashed
Original tags & packaging are intact
Exchange request is raised within timeline mentioned in policy

Final approval depends on verification. Read more 👉Cancellation & Exchange Policy

1️⃣2️⃣ What if I received a damaged or wrong item?

That’s rare — but if it happens, we will take responsibility.

Please email us within 48 hours of delivery with:

✔ Order ID

✔ Clear photos

✔ Unboxing video (if available)

Email: namaste@bedsheetwale.in

🧵 Care & Maintenance Questions

1️⃣3️⃣ How often should I wash my bedsheet?

For hygiene and freshness, wash every:

7–10 days (daily use)
15–20 days (guest room)
Read more 👉Fabric Care Guide

1️⃣4️⃣ Can I use a dryer?

Yes — on low heat only to avoid fabric stress. Read more 👉Fabric Care Guide

1️⃣5️⃣ Do your bedsheets wrinkle?

Pure cotton may have natural wrinkles — proof it’s real cotton
Cotton blends are more wrinkle-resistant

A quick warm iron makes them smooth and crisp. Read more 👉Fabric Care Guide

❤️ Still Need Help?

We’re here for you!

📩 Email: namaste@bedsheetwale.in

⏰ Response Time: 24–48 working hours

🌿 Thank you for supporting a small Indian business.

Every order makes a difference. 💛

Team Bedsheetwale